Here's the brutal truth: the majority of HVAC failures happen because someone skipped a step. Failed to calculate the load properly. Used cheap equipment. Misjudged the insulation needs. We've fixed countless of these failures. And each and every time, we record another insight. Like in 2017, when we decided on adding smart thermostats to all install. Why? Because Sarah, our lead tech, got sick of watching homeowners waste money on inefficient temperature control. Now clients save $500+ yearly. https://www.bbb.org/us/wa/marysville/profile/refrigeration/product-air-heating-cooling-and-electrical-1296-1000154140